Price match guarantee

At Malaysia Paradise we are dedicated to providing the best value-for-money holidays. We constantly monitor our prices and those of other tour operators to ensure that our prices are the best available.

If, within 14 days of booking your holiday with us, you can supply a written quote from any other UK Tour Operator holding an ATOL license, offering an identical holiday which is available for the same dates at a lower price than the one you have booked with us or paid us, we will match the lower price subject to the following conditions:

    * The holiday must be for the same number of people, to the same destination, accommodation, room type and board basis.
     * It must be for the same departure date and duration, and feature the same flights and airline as those offered by us.
    * If car hire is included in the package, the car size and any applicable insurance must be the same.

This guarantee excludes special offers, FREE child places, flydrives, late availability offers (within 12 weeks of departure), specific Travel Agent offers, group booking discounts, FREE add-ons and insurance premiums.

If you are able to find exactly the same holiday at a lower price than booked, please supply proof of the other holiday and its availability within 14 days of confirming your holiday with us.

For a price match, please write to us at Malaysia Paradise, 54 South Street, RG1 4RA Reading. Please quote your booking reference in all correspondence.

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